Privacy Policy

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Last Updated: [2nd November 2025]

Germa Ltd. ("we," "us," "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Your Website URL] and interact with our services.

We are a company registered in England and Wales, providing news highlights, situational awareness, research, and project management in the MENA region.

For the purpose of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the data controller is:

• Company Name: Germa Ltd.
• Address: 33b Widnes Road, Widnes, England, WA8 6AZ
• Email: Info-contact@germa.co.uk

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form on our website.
• Request information about our services.
• Correspond with us via email, phone, or other means.

The personal information we may collect includes:

• Identity Data: Full name, job title, and company name.
• Contact Data: Email address, phone number(s), and business address.
• Technical Data: Internet Protocol (IP) address, browser type, operating system, and other data collected automatically via cookies or similar technologies.
• Usage Data: Information about how you use our website.

A core part of our service involves handling sensitive information for our clients.

• Client Data: Information provided to us by our clients for the performance of our services (e.g., research, project management) is governed by the Service Agreement between Germa Ltd. and the Client.
• Confidentiality: This Client Data is treated as strictly confidential and is protected in accordance with our contractual obligations and professional standards. We adhere to security protocols and standards appropriate for sensitive information, including those relevant to UK government terms and references for data protection.
• Disclosure: We do not disclose confidential Client Data to any third party unless explicitly authorized by the client in writing or as required by law.

We use the information we collect from our website visitors for the following purposes:

• To Respond to Inquiries: To provide you with information or services that you request from us.
• To Improve Our Website: To understand how our website is used and to ensure that content is presented in the most effective manner.
• For Security: To monitor for and prevent fraudulent or malicious activity.
• To Fulfill Contractual Obligations: To provide services to our clients and manage our client relationships (this processing is governed by our Service Agreement).

We will only use your personal data when the law allows us to. Our legal bases for processing are:

• Legitimate Interest: To respond to your business inquiries, to manage our relationship with you, and to operate and secure our website.
• Contract: To perform our contractual obligations to our clients as set out in our Service Agreement.
• Consent: Where you have provided explicit consent (e.g., to receive marketing communications, which you can opt-out of at any time).
• Legal Obligation: To comply with a legal or regulatory obligation.

We do not sell, rent, or trade your personal information. We may share your information with:

• Third-Party Service Providers: Such as IT and website hosting providers who assist us in operating our business. These providers are bound by confidentiality obligations.
• Legal Authorities: If required by law, court order, or to protect our legal rights.
• Client-Authorized Parties: Confidential Client Data is only shared with third parties as explicitly directed and authorized by the client.

Our services focus on the MENA region, and your data may be processed by our team or service providers outside of the United Kingdom (UK).

When we transfer personal data out of the UK, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards, such as using Standard Contractual Clauses (SCCs) approved by the UK's Information Commissioner's Office (ICO).

We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. We are committed to protecting our clients' confidential information as a primary business function.

However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Data related to client contracts is retained in accordance with the terms of our Service Agreement and applicable laws.

Under UK data protection law, you have rights including:

• Right of Access: To request copies of your personal data.
• Right to Rectification: To request that we correct any information you believe is inaccurate.
• Right to Erasure: To request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: To request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: To object to our processing of your personal data, under certain conditions.
• Right to Data Portability: To request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at Info-contact@germa.co.uk.

Our website may use cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. We will ask for your consent before placing any non-essential cookies on your device.

We may update this Privacy Policy from time to time. The updated version will be indicated by a "Last Updated" date and will be effective as soon as it is accessible.

If you have questions or comments about this policy, you may contact us at:

Germa Ltd.

33b Widnes Road, Widnes, England, WA8 6AZ

Email: Info-contact@germa.co.uk

Phone: +44 7471 101936

You have the right to lodge a complaint at any time with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.

Information Commissioner's Office (ICO)

Website: www.ico.org.uk

Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Helpline: 0303 123 1113